speed2u Privacy Policy
This policy explains how speed2u collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority.
Last updated: 1 January 2026. Applies to all speed2u platform users.
1. Information We Collect
When you register and use the speed2u platform, we collect several categories of information to keep the service running smoothly and securely:
- Account Information: Full name, date of birth, email address, phone number, and other details required at registration to verify your identity.
- Payment Information: Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR/RM), the payment method used (such as TNG eWallet or FPX), and transaction timestamps. We do not store full card numbers — payment data is processed through secure third-party providers.
- Device & Browser Information: Your IP address, device type, operating system, browser type, and other technical data collected automatically when you use the platform.
- Usage Data: Pages visited, session duration, game or betting categories accessed, and interaction patterns on the platform, used to improve our services.
- Cookies: Small cookie files stored on your device to maintain your login session, save display preferences, and support platform usage analytics.
We only collect information necessary for the stated purposes and do not collect sensitive data unrelated to your use of the platform.
2. How We Use Your Information
Information collected by speed2u is used for the following purposes:
- Processing account registrations and verifying user identities in line with compliance requirements.
- Enabling MYR (RM) deposit and withdrawal transactions to be processed securely through local payment methods.
- Providing access to platform services including Sports Betting, Poker, and Virtual Sports.
- Sending important notices related to your account, transactions, policy updates, or security information.
- Detecting and preventing fraud, suspicious activity, or unauthorised access to user accounts.
- Improving user experience based on analysis of overall platform usage patterns.
- Complying with legal obligations and regulations applicable in Malaysia.
Speed2u will not use your information for third-party marketing purposes without your explicit consent.
3. Cookies, Tracking & Data Storage
Cookie Usage
The speed2u platform uses cookies for several key functions: maintaining your login session so you don't have to sign in every time, saving your language and display preferences, and helping us understand how users interact with the platform. You can control or delete cookies through your browser settings, though this may affect certain platform features.
Data Retention
Account information and transaction records are stored on encrypted, protected servers. Retention periods are determined by operational needs and compliance obligations — financial transaction records are kept in accordance with applicable legal requirements. Data that is no longer needed will be securely deleted or anonymised.
Data Security
Speed2u uses SSL encryption to secure all data transmitted between your device and our servers. Internal access to user data is strictly limited and controlled. While we take reasonable security measures, no system can guarantee absolute security — we encourage users to use strong passwords and never share their login credentials.
4. Sharing Information with Third Parties
Speed2u does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, we may share information in the following limited circumstances:
- Payment Service Providers: Required transaction information is shared with payment providers such as TNG eWallet and banks via FPX to process your deposits and withdrawals.
- Legal Compliance: We may disclose information to Malaysian authorities where required by law, court order, or to prevent financial crime.
- Technical Service Providers: Technical partners who support platform operations may access certain data under strict confidentiality agreements and solely for permitted purposes.
All data sharing with third parties is carried out in accordance with this policy and applicable data protection laws. Third parties engaged by speed2u are contractually required to uphold the same security standards.
5. User Rights & Contact Us
Your Rights as a speed2u User
As a registered speed2u user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you by contacting our support team.
- Right to Correction: If any information we hold is inaccurate or out of date, you may submit a correction request. Some details can be updated directly through your account settings.
- Right to Erasure: You may request deletion of your account and personal data, subject to applicable legal record-keeping obligations. Such requests will be processed within a reasonable timeframe.
- Right to Object: You may object to the use of your data for specific purposes, such as optional marketing communications.
Changes to This Policy
Speed2u reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via an in-platform notice or email. Continued use of the platform after such notification constitutes acceptance of the updated policy.
Contact Us
For any privacy or data protection enquiries, requests, or complaints, please reach out to our team at [email protected]. We will endeavour to respond within a reasonable timeframe. You may also visit our FAQ for answers to common questions.
Your Data, Our Responsibility
We are committed to protecting the privacy of every speed2u user in Malaysia. Have more questions? Check our FAQ or contact our support team.